Our corporate arm works alongside companies of all sizes to support them with empowering staff to perform at optimum level. We coach and mentor reception and customer service staff to understand your company ethos and to identify with your company’s mission, values and corporate message whilst delivering a first-class and unforgettable customer service experience.
DURATION: 3 Day Course
TIME: 10:00am to 2:00pm
LEARNING OUTCOME: To deliver the following learning objectives:
Who should attend this course:
All staff based on reception or customer services should attend. The course is designed to ensure staff are equipped with industry led best-practice techniques. As well as further enhancing their skills and knowledge, we will ensure that mind-set, attitude and grammar is instilled so your team will return polished, poised and professional.
* Please note corporate training has been temporarily suspended until further notice.